Xendit incident

DIRECT_DEBIT METROBANK_ONLINE_BANKING Philippines Disruption

Minor Resolved View vendor source →

Xendit experienced a minor incident on May 20, 2026 affecting Direct Debit - Metrobank Online Banking, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 01:52 AM UTC
Resolved
May 20, 2026, 04:29 AM UTC
Duration
2h 36m
Detected by Pingoru
May 20, 2026, 01:52 AM UTC

Affected components

Direct Debit - Metrobank Online Banking

Update timeline

  1. identified May 20, 2026, 01:52 AM UTC

    Dear Valued Customers, We have detected issues with DIRECT_DEBIT METROBANK_ONLINE_BANKING payments due to disruption on our partner's end. Sorry for the inconvenience caused. Sincerely, Xendit customer service

  2. resolved May 20, 2026, 04:29 AM UTC

    Dear Customers, This incident has been resolved. Sincerely, Xendit customer service