Xendit incident

Payouts Disruption in Indonesia

Minor Resolved View vendor source →

Xendit experienced a minor incident on May 15, 2026 affecting Disbursement - BSI and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 09:20 PM UTC
Resolved
May 15, 2026, 09:30 PM UTC
Duration
9m
Detected by Pingoru
May 15, 2026, 09:20 PM UTC

Affected components

Disbursement - BSIDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified May 15, 2026, 09:20 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BSI: 1-250000000

  2. resolved May 15, 2026, 09:30 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BSI: 1-250000000