Xendit incident

VIRTUAL_ACCOUNT BSI Indonesia Disruption

Xendit is currently experiencing a minor incident affecting Virtual Account - BSI, which began 1h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 03:17 PM UTC
Resolved
Ongoing
Duration
● 1h 22m
Detected by Pingoru
May 15, 2026, 03:17 PM UTC

Affected components

Virtual Account - BSI

Update timeline

  1. identified May 15, 2026, 03:17 PM UTC

    Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BSI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service