Xendit experienced a minor incident on May 13, 2026 affecting Disbursement - BCA and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - BCADisbursement - Other Indonesia banks and E-WalletsRemittance Payouts
Update timeline
- identified May 13, 2026, 03:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 250000001-1000000000
- identified May 13, 2026, 04:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-1000000000
- resolved May 13, 2026, 04:30 PM UTC
This incident has been resolved.