Xendit experienced a minor incident on May 8, 2026 affecting Disbursement - BCA and Disbursement - BNI and 1 more component, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 08, 2026, 09:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 5000-250000000
- identified May 08, 2026, 09:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 5000-250000000 BNI: 1-9999, 100000001-250000000 PERMATA: 1-7999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified May 08, 2026, 09:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 5000-250000000 BNI: 1-9999, 100000001-250000000 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified May 08, 2026, 09:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 5000-250000000 BNI: 1-9999, 100000001-250000000 PERMATA: 1-7999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified May 08, 2026, 09:50 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 5000-250000000 BNI: 1-9999, 100000001-250000000 PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified May 08, 2026, 10:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified May 08, 2026, 10:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-9999, 100000001-250000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
- identified May 08, 2026, 10:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. PERMATA: 1-7999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified May 08, 2026, 10:50 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-9999, 100000001-250000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
- identified May 08, 2026, 11:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. PERMATA: 1-7999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified May 08, 2026, 11:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001
- resolved May 08, 2026, 11:50 PM UTC
This incident has been resolved.