Xendit incident

Webhooks Disruption

Major Resolved View vendor source →

Xendit experienced a major incident on May 7, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 10:43 PM UTC
Resolved
May 07, 2026, 10:43 PM UTC
Duration
—
Detected by Pingoru
May 07, 2026, 10:43 PM UTC

Update timeline

  1. resolved May 07, 2026, 10:43 PM UTC

    Dear Merchants, We detected a disruption to our webhooks during a routine database upgrade between the hours of 2:46am WIB - 3:17am WIB (31 minutes). We are currently in the process of reconciliation to find unsent webhooks. For potential duplicate webhooks, merchants are advised to rely on the idempotency key to guard against such occurences. We're sorry for the inconvenience.