Xendit incident

Payouts Disruption in Philippines

Minor Resolved View vendor source →

Xendit experienced a minor incident on May 7, 2026 affecting Disbursement - BPI and Disbursement - GCASH and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 04:40 PM UTC
Resolved
May 07, 2026, 05:00 PM UTC
Duration
20m
Detected by Pingoru
May 07, 2026, 04:40 PM UTC

Affected components

Disbursement - BPIDisbursement - GCASHDisbursement - PaymayaDisbursement - Other Philippines banks and E-WalletsRemittance Payouts

Update timeline

  1. identified May 07, 2026, 04:40 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_UBP: above 50001 Other banks and Ewallets: 1-50000

  2. identified May 07, 2026, 04:50 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

  3. resolved May 07, 2026, 05:00 PM UTC

    This incident has been resolved.