Xendit experienced a minor incident on May 6, 2026 affecting Disbursement - BPI and Disbursement - GCASH and 1 more component, lasting 2h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 06, 2026, 02:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000
- identified May 06, 2026, 03:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_SEC: above 50001
- identified May 06, 2026, 03:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000
- identified May 06, 2026, 04:01 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_SEC: above 50001
- identified May 06, 2026, 04:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 Other banks and Ewallets: 1-50000
- identified May 06, 2026, 04:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 Other banks and Ewallets: 1-50000
- identified May 06, 2026, 04:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner. PH_GCASH: 1-50000
- identified May 06, 2026, 04:50 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 Other banks and Ewallets: 1-50000
- identified May 06, 2026, 05:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_GCASH: 1-50000 PH_SEC: above 50001
- identified May 06, 2026, 05:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 Other banks and Ewallets: 1-50000
- identified May 06, 2026, 05:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner. PH_GCASH: 1-50000
- resolved May 06, 2026, 05:30 PM UTC
This incident has been resolved.
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