Xendit experienced a minor incident on October 13, 2026 affecting Disbursement - Other Philippines banks and E-Wallets and Remittance Payouts, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 13, 2026, 07:10 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_SEC: above 50001
- identified Oct 13, 2026, 07:20 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001
- identified Oct 13, 2026, 07:30 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_SEC: above 50001
- identified Oct 13, 2026, 08:40 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001
- identified Oct 13, 2026, 08:50 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_SEC: above 50001
- resolved Oct 13, 2026, 09:00 AM UTC
This incident has been resolved.