Xendit incident

Payouts Disruption in Philippines

Minor Resolved View vendor source →

Xendit experienced a minor incident on October 7, 2026 affecting Disbursement - BPI and Disbursement - GCASH and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 02:40 PM UTC
Resolved
Oct 07, 2026, 03:30 PM UTC
Duration
50m
Detected by Pingoru
Oct 07, 2026, 02:40 PM UTC

Affected components

Disbursement - BPIDisbursement - GCASHDisbursement - PaymayaDisbursement - Other Philippines banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Oct 07, 2026, 02:40 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

  2. identified Oct 07, 2026, 02:50 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_UBP: above 50001 Other banks and Ewallets: 1-50000

  3. identified Oct 07, 2026, 03:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

  4. resolved Oct 07, 2026, 03:30 PM UTC

    This incident has been resolved.