Xendit experienced a minor incident on September 28, 2026 affecting Disbursement - BNI and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 10h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 28, 2026, 03:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: above 250000001
- identified Sep 28, 2026, 04:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: All amount
- identified Sep 28, 2026, 06:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BNI: 1-9999, above 100000001
- identified Sep 28, 2026, 09:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: above 250000001
- resolved Sep 29, 2026, 01:30 AM UTC
This incident has been resolved.