Xendit incident

Payouts Disruption in Indonesia

Minor Resolved View vendor source →

Xendit experienced a minor incident on September 25, 2026 affecting Disbursement - BSI and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2026, 02:20 AM UTC
Resolved
Sep 25, 2026, 02:30 AM UTC
Duration
10m
Detected by Pingoru
Sep 25, 2026, 02:20 AM UTC

Affected components

Disbursement - BSIDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Sep 25, 2026, 02:20 AM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BSI: 1-9999, 100000001-250000000

  2. resolved Sep 25, 2026, 02:30 AM UTC

    This incident has been resolved.