Xendit experienced a minor incident on September 23, 2026 affecting Direct Debit - Kasikornbank and Direct Debit - Bank of Bangkok Limited and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Direct Debit - KasikornbankDirect Debit - Bank of Bangkok LimitedDirect Debit - Bank of AyudhyaDirect Debit - Krungthai BankDirect Debit - Siam Commercial BankE-Wallets - TrueMoneyE-Wallets - Line PayE-Wallets - WeChat PayE-Wallets - ShopeePayMobile Banking - Bangkok of Bank Limited
Update timeline
- identified Sep 23, 2026, 05:22 AM UTC
Dear customers, We have observed disruptions for our TH payment channels. You may receive delayed callbacks for selected payment channels. Our team is investigating. We are sorry for the inconvenience.
- resolved Sep 23, 2026, 05:55 AM UTC
A fix has been implemented. All new transactions will be processed normally.