Xendit incident

VIRTUAL_ACCOUNT BNI Indonesia Disruption

Minor Resolved View vendor source →
Started
May 04, 2026, 01:46 PM UTC
Resolved
May 04, 2026, 01:54 PM UTC
Duration
8m
Detected by Pingoru
May 04, 2026, 01:46 PM UTC

Affected components

Virtual Account - BNI

Update timeline

  1. identified May 04, 2026, 01:46 PM UTC

    Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BNI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

  2. resolved May 04, 2026, 01:54 PM UTC

    Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

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