Xendit experienced a minor incident on September 21, 2026 affecting Disbursement - Other Indonesia banks and E-Wallets and Remittance Payouts, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - Other Indonesia banks and E-WalletsRemittance Payouts
Update timeline
- identified Sep 21, 2026, 03:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. CIMB: above 250000001
- identified Sep 21, 2026, 04:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. CIMB: above 10000
- resolved Sep 21, 2026, 05:10 PM UTC
This incident has been resolved.