Xendit experienced a minor incident on September 20, 2026 affecting Disbursement - Permata and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - PermataDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts
Update timeline
- identified Sep 20, 2026, 08:50 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. PERMATA: 8000-9999
- resolved Sep 20, 2026, 09:00 PM UTC
This incident has been resolved.