Xendit experienced a minor incident on September 17, 2026 affecting Disbursement - BRI and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - BRIDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts
Update timeline
- identified Sep 17, 2026, 10:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BRI: 1-9999, above 100000001
- resolved Sep 17, 2026, 10:30 PM UTC
This incident has been resolved.