Xendit experienced a minor incident on September 9, 2026 affecting Disbursement - BNI and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - BNIDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts
Update timeline
- identified Sep 09, 2026, 02:30 AM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BNI: All amount
- identified Sep 09, 2026, 02:40 AM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: All amount
- resolved Sep 09, 2026, 02:50 AM UTC
This incident has been resolved.