xByte Cloud incident

Investigating: Upstream Network Routing Issue Impacting rDNS Lookups (Central US)

Notice Ongoing View vendor source →

xByte Cloud is currently experiencing a notice incident affecting Zone C - US Central, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 02:04 PM UTC
Resolved
Ongoing
Duration
● 3h 23m
Detected by Pingoru
Jun 03, 2026, 02:04 PM UTC

Affected components

Zone C - US Central

Update timeline

  1. investigating Jun 03, 2026, 02:04 PM UTC

    We are currently investigating an upstream network routing issue affecting a rDNS lookups on a subset of IP addresses within our Central US region. Impact: Some customers may experience potential delays or failures in reverse DNS (rDNS) resolution in our Central US region. Current Status: This issue appears to be related to a routing problem with one of our upstream providers. All other services and network functionality remain operational. Our team is actively working with the upstream provider to investigate and resolve the issue. We will provide updates as more information becomes available or once resolution progress is confirmed.

  2. identified Jun 03, 2026, 02:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 03, 2026, 04:53 PM UTC

    A fix has been implemented, and we are actively monitoring the results. rDNS records have begun propagating globally again, and we will continue to monitor the situation closely on our end to ensure the issue is fully resolved.