Wyng incident

Delays in processing integration data flows

Minor Resolved View vendor source →

Wyng experienced a minor incident on June 24, 2025 affecting Salesforce Marketing Cloud Integration and MailChimp Integration and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2025, 06:38 AM UTC
Resolved
Jun 24, 2025, 06:57 AM UTC
Duration
18m
Detected by Pingoru
Jun 24, 2025, 06:38 AM UTC

Affected components

Salesforce Marketing Cloud IntegrationMailChimp IntegrationOracle Responsys IntegrationWebhook Integration

Update timeline

  1. investigating Jun 24, 2025, 06:38 AM UTC

    We are seeing delays in processing integration data flows outbound from Wyng to external systems. Users may notice more integration transactions in a Pending state, and longer elapsed times between data collection by an experience and the delivery of that data to their external system or API. Data collection and storage are not impacted, and are operating normally. We are investigating.

  2. resolved Jun 24, 2025, 06:57 AM UTC

    The backlogs in processing integration data flows have been cleared, and processing times have returned to normal. We are continuing to actively monitor.