Wyng incident

Delays in processing integration data flows

Minor Resolved View vendor source →

Wyng experienced a minor incident on May 8, 2026 affecting Salesforce Marketing Cloud Integration and MailChimp Integration and 1 more component, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 12:55 PM UTC
Resolved
May 08, 2026, 12:59 PM UTC
Duration
3m
Detected by Pingoru
May 08, 2026, 12:55 PM UTC

Affected components

Salesforce Marketing Cloud IntegrationMailChimp IntegrationOracle Responsys IntegrationWebhook Integration

Update timeline

  1. investigating May 08, 2026, 12:55 PM UTC

    We are seeing delays in processing integration data flows outbound from Wyng to external systems. Users may notice more integration transactions in a Pending state, and longer elapsed times between data collection by an experience and the delivery of that data to their external system or API. Data collection and storage are not impacted, and are operating normally. We are investigating.

  2. resolved May 08, 2026, 12:59 PM UTC

    The backlogs in processing integration data flows have been cleared, and processing times have returned to normal. We are continuing to actively monitor.

  3. postmortem May 08, 2026, 01:04 PM UTC

    This incident was triggered inaccurately, due to outdated events in a log stream, and can be ignored. We are reviewing and taking action to correct similar cases in the future.