Resolved after 13 hours 19 minutes, affecting Salesforce Marketing Cloud Integration and MailChimp Integration and 1 more, on February 25, 2026.
The backlogs in processing integration data flows have been cleared, and processing times have returned to normal for all customers. The root cause of this incident and similar incidents reported early today is unusually high, temporary spikes in volume of incoming data, related to the activity of a subset of Wyng customers. While the pattern continues, some customers may experience intermittent delays in processing integration data flows. We will keep this incident report open while we monitor traffic patterns.
Affected components
Update timeline
- investigating Feb 25, 2026, 01:45 PM UTC
We are seeing delays in processing integration data flows outbound from Wyng to external systems. Users may notice more integration transactions in a Pending state, and longer elapsed times between data collection by an experience and the delivery of that data to their external system or API. Data collection and storage are not impacted, and are operating normally. We are investigating.
- monitoring Feb 25, 2026, 04:43 PM UTC
The backlogs in processing integration data flows have been cleared, and processing times have returned to normal for all customers. The root cause of this incident and similar incidents reported early today is unusually high, temporary spikes in volume of incoming data, related to the activity of a subset of Wyng customers. While the pattern continues, some customers may experience intermittent delays in processing integration data flows. We will keep this incident report open while we monitor traffic patterns.
- resolved Feb 26, 2026, 03:05 AM UTC
We opened a new incident report to track this.
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