Wyng incident

New Instagram Content not being collected

Major Resolved View vendor source →

Wyng experienced a major incident on May 8, 2023 affecting Instagram Content Stream, lasting 9h 56m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2023, 08:57 AM UTC
Resolved
May 08, 2023, 06:53 PM UTC
Duration
9h 56m
Detected by Pingoru
May 08, 2023, 08:57 AM UTC

Affected components

Instagram Content Stream

Update timeline

  1. identified May 08, 2023, 08:57 AM UTC

    Facebook is currently reporting a "major disruption" of the Graph API. This is impacting Instagram Content Stream in Wyng. No new Instagram content is currently being collected. Facebook indicates that a fix is being implemented, but has not provided an ETA. We will post status updates here. A related Facebook Bug Report is https://developers.facebook.com/support/bugs/780004130341035/

  2. monitoring May 08, 2023, 03:38 PM UTC

    While Facebook has not officially announced a fix, from our testing, Instagram content collection has started to recover. To restore collection, re-authorization of access may be required.

  3. resolved May 08, 2023, 06:53 PM UTC

    This incident has been resolved.