Wyng incident

Some users cannot add new content to Brand Content Library

Minor Resolved View vendor source →

Wyng experienced a minor incident on November 14, 2024 affecting Content Management, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2024, 07:10 PM UTC
Resolved
Nov 14, 2024, 09:54 PM UTC
Duration
2h 44m
Detected by Pingoru
Nov 14, 2024, 07:10 PM UTC

Affected components

Content Management

Update timeline

  1. identified Nov 14, 2024, 07:10 PM UTC

    Some users cannot add new content to Brand Content Library. We are aware of the cause and working on a fix. Existing assets hosted in Brand Content Library are not affected.

  2. monitoring Nov 14, 2024, 09:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 14, 2024, 09:54 PM UTC

    This incident has been resolved.