Wufoo Outage History
Wufoo is up right nowPingoru has recorded 52 incidents for Wufoo: 4 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 2 | 8 of 519 (1%) |
Incidents, newest first
Critical October 21, 2026 Urgent preventive security maintenance 4h 40m
Started Oct 21, 2026, 06:38 PM UTC· resolved Oct 21, 2026, 11:18 PM UTC
- investigating Oct 21, 2026, 06:38 PM UTC
We have temporarily taken our Wufoo service offline to perform urgent preventive security maintenance in response to a newly reported critical PHP vulnerability affecting systems worldwide. Please note that there is no evidence of a security breach or compromise to our systems. We are proactively taking these measures as a preemptive measure to ensure full protection of our infrastructure and customer data. Our engineering and security teams are actively applying the necessary updates and testing the service. We expect to bring Wufoo back online as soon as maintenance is complete. Thank you for your patience and understanding.
- monitoring Oct 21, 2026, 10:43 PM UTC
Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data. We're monitoring closely. In the short term, file uploads may not work as expected, and some upload limits may apply. Our teams are working to bring uploads fully back to normal.
- resolved Oct 21, 2026, 11:18 PM UTC
Incident is Resolved. Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data.
Notice October 15, 2026 Saving form leads to an error 3h
Started Oct 15, 2026, 11:04 PM UTC· resolved Oct 16, 2026, 02:05 AM UTC
- investigating Oct 15, 2026, 11:04 PM UTC
We are currently investigating this issue.
- monitoring Oct 16, 2026, 12:42 AM UTC
A fix has been implemented. Saving form should be working, but we are monitoring the result for a period of time before calling this incident as resolved.
- resolved Oct 16, 2026, 02:05 AM UTC
This incident has been resolved.
Notice July 14, 2026 Customers are unable to contact support through our Help Center chatbot 50m
Started Jul 14, 2026, 07:16 PM UTC· resolved Jul 14, 2026, 08:06 PM UTC
- investigating Jul 14, 2026, 07:16 PM UTC
This issue is preventing customers from reaching a live agent or submitting an email support case through it. Users will see "There was an issues connecting to support. Please try again later" or "There was a technical issue connecting you to our support team. Please try again later". We're aware and looking into it.
- identified Jul 14, 2026, 07:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 14, 2026, 08:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2026, 08:06 PM UTC
This incident has been resolved.
Notice February 5, 2026 "Please enter a valid date in MM/DD/YYYY format" error appearing for valid dates 27m
Started Feb 05, 2026, 05:48 PM UTC· resolved Feb 05, 2026, 06:15 PM UTC
- investigating Feb 05, 2026, 05:48 PM UTC
We are currently investigating this issue.
- identified Feb 05, 2026, 05:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 05, 2026, 06:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 05, 2026, 06:15 PM UTC
This incident has been resolved.
Major October 20, 2025 AWS issue impact 4h 38m
Started Oct 20, 2025, 02:55 PM UTC· resolved Oct 20, 2025, 07:34 PM UTC
- monitoring Oct 20, 2025, 02:55 PM UTC
Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of Wufoo users that cannot access the site (i.e. encountering 500 error).
- resolved Oct 20, 2025, 07:34 PM UTC
This incident has been resolved as we are no longer seeing direct impact to our services. Please be aware that AWS may still be having some intermittent issues though.
Notice August 28, 2025 Wufoo Zapier integration is currently failing 1h 10m
Started Aug 28, 2025, 09:12 AM UTC· resolved Aug 28, 2025, 10:23 AM UTC
- investigating Aug 28, 2025, 09:12 AM UTC
We are currently investigating an issue with the Zapier integration.
- resolved Aug 28, 2025, 10:23 AM UTC
This incident was a false alert. There was no issue with the Zapier integration. Customers were not impacted in any way.
Major May 16, 2025 Error when duplicating forms on the New Experience 34m
Started May 16, 2025, 01:38 PM UTC· resolved May 16, 2025, 02:13 PM UTC
- investigating May 16, 2025, 01:38 PM UTC
We are currently investigating the issue. The workaround would be to temporarily revert to the Legacy version by going to the Users tab, unchecking the box that says 'Use the new experience' and then clicking 'save'. From there you can retry duplicating your desired forms.
- resolved May 16, 2025, 02:13 PM UTC
This incident has been resolved.
Major February 6, 2025 Redirect issues when submitting forms –
Started Feb 06, 2025, 09:30 PM UTC· resolved Feb 06, 2025, 09:30 PM UTC
- resolved Feb 06, 2025, 10:34 PM UTC
We experienced a few hiccups with redirects and form submissions. When responding to a form respondents experienced a blank page rather than the expected "thank you" confirmation page or configured form redirect. For single page forms the response would still be collected, integrations triggered and emails notifications delivered. The issue prevented respondents from being redirect to complete a signature or payment. For multiple page forms, the submission would be interrupted after the first page. Respondents would see a blank page but the partial response was collected.
Major December 3, 2024 Intermittent Issues Accessing Some Live Forms & Form Redirects 43d
Started Dec 03, 2024, 08:35 PM UTC· resolved Jan 15, 2025, 09:34 PM UTC
- investigating Dec 03, 2024, 08:35 PM UTC
We are currently investigating this issue.
- investigating Dec 03, 2024, 09:35 PM UTC
There are multiple areas of Wufoo experiencing issues at the moment, including: - Some forms returning blank pages when loading - Issues with embedded form redirects - Issues related to the PayPal integration - Errors with form editing The team is working on each of these and we will be providing additional updates as we have them.
- monitoring Dec 04, 2024, 12:01 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 04, 2024, 04:56 PM UTC
There are multiple areas of Wufoo experiencing issues at the moment, including: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues related to the PayPal integration (Both PayPal Standard and PayPal Website Pro) - Issues with Notification Emails The team is actively working on each of these and we will be providing additional updates as we have them.
- monitoring Dec 05, 2024, 03:32 AM UTC
Resolved Issues in Wufoo The following issues have been resolved, and these functionalities are now working correctly: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues with Notification Emails - Some forms returning blank pages when loading - Errors with form editing - Issues with the PayPal Standard integration Ongoing Issue We are still investigating a remaining issue affecting the PayPal Website Payments Pro integration.
- resolved Apr 09, 2025, 08:34 PM UTC
Due to issues outside of our control, support for the PayPal Website Payments Pro integration has since been removed. We continue to support PayPal Standard and PayPal Payflow Pro, along with several other vendors which you can find at https://help.surveymonkey.com/en/wufoo/integrations/#payments
Major November 26, 2024 Issue impacting log in and logged in experience. 6h 35m
Started Nov 26, 2024, 02:29 AM UTC· resolved Nov 26, 2024, 09:04 AM UTC
- investigating Nov 26, 2024, 02:29 AM UTC
We are currently investigating the issue. Users may experience issues with logging into Wufoo and while logged in, issues with using the app.
- identified Nov 26, 2024, 02:30 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 26, 2024, 02:35 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 26, 2024, 02:43 AM UTC
A fix has been implemented. Logging in should work. However, m.wufoo.com is impaired and unavailable.
- resolved Nov 26, 2024, 09:04 AM UTC
This incident has been resolved.
Notice October 31, 2024 Issues with notification emails –
Started Oct 31, 2024, 08:00 AM UTC· resolved Oct 31, 2024, 08:00 AM UTC
- resolved Nov 12, 2024, 07:04 PM UTC
Starting at 1am PST on October 31, 2024 Wufoo experienced some issues with notification emails being triggered. The issue has been resolved and notification emails are sending as expected.