Wufoo incident

Storage Failure

Minor Resolved View vendor source →

Wufoo experienced a minor incident on May 26, 2018, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2018, 11:39 PM UTC
Resolved
May 27, 2018, 01:55 AM UTC
Duration
2h 16m
Detected by Pingoru
May 26, 2018, 11:39 PM UTC

Update timeline

  1. investigating May 26, 2018, 11:39 PM UTC

    We are currently working to fix an issue with our storage system. This is affecting new signups, as well as form uploads. We have identified the issue and are working to resolve.

  2. monitoring May 27, 2018, 12:17 AM UTC

    We have solved the immediate issue and are continuing to investigate the root cause. Forms and signups are functional.

  3. identified May 27, 2018, 12:30 AM UTC

    The issues have resumed, we are continuing to investigate. Signups and form uploads are currently failing.

  4. resolved May 27, 2018, 01:55 AM UTC

    The storage issue has been resolved. Full functionality has been restored. We apologize for any inconvenience.