Wufoo incident

DNS Resolution Issues with Mobile and New Experience

Minor Resolved View vendor source →

Wufoo experienced a minor incident on October 22, 2019, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2019, 08:43 PM UTC
Resolved
Oct 22, 2019, 11:36 PM UTC
Duration
2h 53m
Detected by Pingoru
Oct 22, 2019, 08:43 PM UTC

Update timeline

  1. identified Oct 22, 2019, 08:43 PM UTC

    We have identified an issue with both our new experience and mobile experience relating to an ongoing issue with one of our service providers. Some users, depending on geography and internet provider, may be experiencing issues loading these user interfaces.

  2. monitoring Oct 22, 2019, 09:18 PM UTC

    Our service provider has deployed a remediation to this issue and we are monitoring impact.

  3. resolved Oct 22, 2019, 11:36 PM UTC

    This incident has been resolved.