Wufoo incident

Network Outage

Critical Resolved View vendor source →

Wufoo experienced a critical incident on October 5, 2018, lasting 7h 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2018, 08:33 PM UTC
Resolved
Oct 06, 2018, 04:27 AM UTC
Duration
7h 53m
Detected by Pingoru
Oct 05, 2018, 08:33 PM UTC

Update timeline

  1. investigating Oct 05, 2018, 08:33 PM UTC

    We are experiencing network issues affecting the core Wufoo platform. Investigation of the root problem is ongoing.

  2. investigating Oct 05, 2018, 08:44 PM UTC

    The connectivity issue has now been resolved. We are working to understand the scope of the impact and will provide further updates as they are found.

  3. monitoring Oct 05, 2018, 08:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 05, 2018, 09:09 PM UTC

    We are seeing degraded performance in form submissions, and are continuing to investigate the issue.

  5. resolved Oct 06, 2018, 04:27 AM UTC

    This incident has been resolved.