Wufoo incident

Redirect issues when submitting forms

Major Resolved View vendor source →

Wufoo experienced a major incident on February 6, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2025, 10:34 PM UTC
Resolved
Feb 06, 2025, 09:30 PM UTC
Duration
Detected by Pingoru
Feb 06, 2025, 10:34 PM UTC

Update timeline

  1. resolved Feb 06, 2025, 10:34 PM UTC

    We experienced a few hiccups with redirects and form submissions. When responding to a form respondents experienced a blank page rather than the expected "thank you" confirmation page or configured form redirect. For single page forms the response would still be collected, integrations triggered and emails notifications delivered. The issue prevented respondents from being redirect to complete a signature or payment. For multiple page forms, the submission would be interrupted after the first page. Respondents would see a blank page but the partial response was collected.