Writer incident
Writer partially impacted due to global internet issues
Writer experienced a minor incident on June 12, 2025 affecting Writer Status service, lasting 316d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 09:27 PM UTC
Jun 12 , 21:27 UTC Resolved - The problem with GCP is fixed and our services are back to normal. Jun 12 , 21:12 UTC Update - We are continuing to monitor for any further issues. Jun 12 , 21:00 UTC Update - Our functionality has been restored. GCP cloud services are back to normal. We're continuing to monitor our services to ensure ongoing stability. Jun 12 , 20:39 UTC Update - We are seeing impacted functionality returning to normal. We expect services to continue to recover to full functionality shortly. We expect performance to be lower than normal as the GCP services return. Jun 12 , 19:51 UTC Update - The issue with our cloud provider, GCP, has been identified, and we are actively working on a resolution. However, we do not have an estimated time for full service recovery at this time. Logins are functioning normally, and the service is accessible. The primary impact is on file uploads and Writer Knowledge Graph operations. Jun 12 , 19:32 UTC Update - We are seeing some services restored. We are continuing to monitor for any further issues. Jun 12 , 19:30 UTC Monitoring - Writer is currently experiencing an impairment on functionality throughout the application, due to the widespread outage on global internet service providers (GCP).