Writer incident

Writer Agent availability impact

Critical Resolved View vendor source →

Writer experienced a critical incident on December 11, 2025, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 03:34 PM UTC
Resolved
Dec 11, 2025, 04:13 PM UTC
Duration
38m
Detected by Pingoru
Dec 11, 2025, 03:34 PM UTC

Update timeline

  1. investigating Dec 11, 2025, 03:34 PM UTC

    We are aware of an issue in accessing Writer Agent functionality. The team is investigating on priority now.

  2. monitoring Dec 11, 2025, 03:49 PM UTC

    A fix has been rolled out and service has been restored. We are continuing to monitor to insure full remediation.

  3. resolved Dec 11, 2025, 04:13 PM UTC

    We have confirmed the incident is now resolved and service has been restored.