WP Rocket incident

Hosting server downtime

Critical Resolved View vendor source →

WP Rocket experienced a critical incident on June 10, 2024 affecting WP Rocket Website and Imagify API and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2024, 07:00 AM UTC
Resolved
Jun 11, 2024, 09:54 AM UTC
Duration
1d 2h
Detected by Pingoru
Jun 10, 2024, 07:00 AM UTC

Affected components

WP Rocket WebsiteImagify APIRUCSS serviceImagify WebApp

Update timeline

  1. investigating Jun 10, 2024, 08:18 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 10, 2024, 08:18 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 10, 2024, 08:58 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jun 10, 2024, 04:37 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Jun 10, 2024, 04:52 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Jun 10, 2024, 06:51 PM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Jun 11, 2024, 05:26 AM UTC

    A fix has been implemented and we are monitoring the results. Our services are expected to perform as usual.

  8. identified Jun 11, 2024, 07:02 AM UTC

    The issue has been identified and a fix is being implemented.

  9. monitoring Jun 11, 2024, 07:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  10. resolved Jun 11, 2024, 09:54 AM UTC

    This incident has been resolved.