WP Rocket incident
Email delivery provider is facing issues to deliver our emails
WP Rocket experienced a minor incident on March 7, 2025 affecting Imagify Website, lasting 5d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Imagify Website
Update timeline
- investigating Mar 07, 2025, 06:51 PM UTC
Emails from Imagify are not sent properly as an incident is ongoing with our email provider. We are in communication with them to solve the issue and restore the functionnality.
- identified Mar 10, 2025, 11:29 AM UTC
Our provider is still facing issues. We are working on integrating another provider for emails as a backup.
- identified Mar 10, 2025, 02:31 PM UTC
Most transactional emails are now delivered through another provider. We are still fixing an issue with the support contact form.
- resolved Mar 12, 2025, 10:37 PM UTC
This incident has been resolved.