Wowza Outage History

Type: Incident Duration: 15 hours and 21 minutes Affected Components: Streamlock Mar 24, 14:35:01 GMT+0 - Monitoring - The delay affecting new, renewal, and replacement Streamlock SSL certificate issuance has been resolved. Existing certificates and active streams were not impacted. Mar 23, 23:38:52 GMT+0 - Investigating - We are seeing delays in processing new, renewal, and replacement Streamlock certificates. Existing certificates and active streams are not affected. We are working with our provider and will share updates shortly. Mar 24, 15:00:16 GMT+0 - Resolved - This issue has been fully resolved, and certificate issuance is operating normally. Thank you for your patience.

Type: Incident Duration: 4 days, 6 hours and 52 minutes Affected Components: Flowplayer OVP & API Feb 17, 13:26:26 GMT+0 - Identified - Due to work on the backend, the realtime analytics view in Flowplayer OVP is currently unavailable. We continue to work on the system and will restore the realtime analytics soon. Mar 24, 20:18:36 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 22 hours and 55 minutes Affected Components: Wowza CDN Feb 15, 03:27:06 GMT+0 - Investigating - We are investigating reports of slower video segment downloads for some users in the United States. This may cause the video quality to temporarily switch to a lower renditions during playback. Our team is actively working to resolve the issue. Feb 15, 05:51:32 GMT+0 - Investigating - We are continuing to investigate increased HLS segment download times impacting some users in the United States. Further updates will be provided as soon as more information is available. Feb 15, 10:10:30 GMT+0 - Investigating - We are continuing to investigate increased HLS segment download times affecting some live streams in the United States region. Users may experience temporary quality reductions during playback while this is being addressed. Further updates will be provided as more information becomes available. Feb 15, 15:38:45 GMT+0 - Identified - We have identified the cause of the intermittent video playback quality reductions affecting some live streams in the United States. Our engineering teams are actively working on mitigation and are monitoring the situation closely. We will continue to provide updates as progress is made. Feb 15, 17:49:10 GMT+0 - Monitoring - A fix has been implemented to address the intermittent video playback quality reductions affecting some live streams in the United States. We are no longer observing the issue and are actively monitoring to ensure continued stability. We will provide a final update once monitoring is complete. Feb 16, 02:22:16 GMT+0 - Resolved - The issue affecting intermittent video playback quality for some live streams in the United States has been resolved. Thank you for your patience.