Wowza incident

Incident with Wowza Video Connection Code where Encoders using a connection code fail to connect

Minor Resolved View vendor source →

Wowza experienced a minor incident on November 17, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2024, 04:20 PM UTC
Resolved
Nov 17, 2024, 04:20 PM UTC
Duration
—
Detected by Pingoru
Nov 17, 2024, 04:20 PM UTC

Update timeline

  1. resolved Nov 17, 2024, 04:20 PM UTC

    Type: Incident Duration: 3 days, 4 hours and 17 minutes Affected Components: , Application → Nov 17, 16:20:00 GMT+0 - Investigating - **We are actively investigating this issue.** _Known Impact_: Any encoder that uses the Connection Code will fail to connect to Wowza Video _Workaround_: Use a custom RTMP stream target in the encoder to publish to Wowza Video live stream We apologize for any inconvenience this may be causing; we will provide updates here as they become available. Nov 20, 16:56:31 GMT+0 - Identified - **We have identified the issue.** We are currently working to fix to address this issue. We apologize for any inconvenience. We will provide updates here as they become available. Nov 20, 20:37:09 GMT+0 - Resolved - **We’re happy to report a fix was deployed and was successful.** This incident has been closed. Our apologies for any inconvenience this may have caused. If you experience any issues going forward, please [contact Wowza Support](https://www.wowza.com/portal/help/video).