Wowza incident

Wowza Video | CDN HLS Streams Failing to Connect To Live Stream Targets

Minor Resolved View vendor source →

Wowza experienced a minor incident on June 12, 2025, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 07:32 PM UTC
Resolved
Jun 12, 2025, 09:39 PM UTC
Duration
2h 7m
Detected by Pingoru
Jun 12, 2025, 07:32 PM UTC

Update timeline

  1. investigating Jun 12, 2025, 07:32 PM UTC

    We are currently investigating an issue where HLS streams will show connected, but no connection is established and the stream does not display a preview..

  2. identified Jun 12, 2025, 07:45 PM UTC

    We are continuing to work on a fix for this incident..

  3. identified Jun 12, 2025, 07:45 PM UTC

    We are continuing to work on a fix for this incident..

  4. identified Jun 12, 2025, 07:46 PM UTC

    We are continuing to work on a fix for this incident where CDN playback is getting 500 errors. More updates to follow..

  5. identified Jun 12, 2025, 07:47 PM UTC

    We are continuing to work on a fix for this incident where CDN playback is getting 500 errors. More updates to follow..

  6. identified Jun 12, 2025, 08:24 PM UTC

    Thank you for your patience! We identified the issue and are seeing HLS playback starting to return. We are continuing to monitor and more updates to follow..

  7. monitoring Jun 12, 2025, 08:45 PM UTC

    Thank you for your patience. We implemented a fix and are currently monitoring the result..

  8. resolved Jun 12, 2025, 09:39 PM UTC

    This incident has been resolved..