Wowza incident

Incident with Wowza Video Transcoder/Live Streams failing to start.

Minor Resolved View vendor source →

Wowza experienced a minor incident on June 27, 2025, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2025, 02:06 PM UTC
Resolved
Jun 27, 2025, 02:45 PM UTC
Duration
39m
Detected by Pingoru
Jun 27, 2025, 02:06 PM UTC

Update timeline

  1. investigating Jun 27, 2025, 02:06 PM UTC

    **We are actively investigating this issue.** _Known Impact_: This is preventing users from starting new live streams. We apologize for any inconvenience this may be causing; we will provide updates here as they become available..

  2. investigating Jun 27, 2025, 02:11 PM UTC

    We continue to investigate this issue with transcoders not starting. Note: all existing transcoders are unaffected at this time. Updates to follow. .

  3. identified Jun 27, 2025, 02:17 PM UTC

    We have identified the issue and have deployed a fix. We will begin monitoring and will provide an update very soon. .

  4. monitoring Jun 27, 2025, 02:24 PM UTC

    We implemented a fix and are currently monitoring the result. We see some regions starting up successfully. Not all are operational at this time. We are continuing to resolve this issue as quickly as possible. Thank you for your patience. .

  5. monitoring Jun 27, 2025, 02:36 PM UTC

    WWe’ve implemented a fix and are currently monitoring its impact. Since 14:29 UTC, we’ve stopped seeing startup errors. We believe this issue is resolved and will monitor for another 10 minutes to ensure transcoder startup success. .

  6. resolved Jun 27, 2025, 02:45 PM UTC

    This incident has been resolved. All transcoders are starting successfully in all regions. .