Workvivo experienced a major incident on January 26, 2023 affecting Login / Single Sign On, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Login / Single Sign On
Update timeline
- investigating Jan 26, 2023, 11:17 AM UTC
We are currently experiencing an issue with Workvivo’s authentication services. This issue is only impacting employees who are not currently logged in to Workvivo. Our team are looking in to this and we hope to have an update as soon as possible.
- identified Jan 26, 2023, 11:38 AM UTC
We have found the root cause of this issue and we will have this resolved as soon as possible.
- resolved Jan 26, 2023, 01:32 PM UTC
Workvivo's authentication services are now fully functioning. We will continue to monitor the situation