Workvivo incident
Service Disruption - Workvivo UAE (.me) AWS Region Only
Workvivo experienced a minor incident on March 2, 2026 affecting Web Application and Mobile Applications and 1 more component, lasting 11h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 02, 2026, 08:35 AM UTC
AWS UAE (me-central-1) is currently experiencing an outage, impacting our .me UAE region services. EU and US regions remain fully operational with no observed impact. Our teams are monitoring closely and implementing mitigation where feasible while assessing business impact and ETA.
- investigating Mar 02, 2026, 12:19 PM UTC
We are continuing to work closely with AWS as they progress remediation efforts in the UAE (me-central-1) region and will keep customers updated as soon as we have new information.
- investigating Mar 02, 2026, 02:53 PM UTC
We are continuing to monitor the situation closely. As a workaround, UAE-hosted customers can be failed over to the EU1 region. Please reach out to your CSM if you would like to proceed with this option.
- monitoring Mar 02, 2026, 06:28 PM UTC
We are continuing to monitor the situation closely while working with AWS UAE toward full remediation. As a contingency, a failover option to the EU1 region is in place for UAE-hosted customers if required. Customers who wish to proceed with failover can coordinate with their CSM.
- resolved Mar 02, 2026, 07:55 PM UTC
In line with guidance from AWS UAE, we strongly recommend that customers currently running workloads in the Middle East region take immediate steps to migrate those workloads to alternative AWS Regions. For the latest updates and official status information, please refer to: https://health.aws.amazon.com/health/status