WorkRamp incident

Admin Console Search Issues

Minor Resolved View vendor source →

WorkRamp experienced a minor incident on August 8, 2025 affecting Employee Learning Cloud, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2025, 04:21 PM UTC
Resolved
Aug 08, 2025, 05:04 PM UTC
Duration
42m
Detected by Pingoru
Aug 08, 2025, 04:21 PM UTC

Affected components

Employee Learning Cloud

Update timeline

  1. investigating Aug 08, 2025, 04:21 PM UTC

    We are currently investigating an issue with the content search in the Admin Console returning no results.

  2. identified Aug 08, 2025, 05:00 PM UTC

    The issue has been identified and a fix is being applied.

  3. resolved Aug 08, 2025, 05:04 PM UTC

    The issue has been resolved and the Admin Console content search is now working as expected.