WorkOS incident

Authkit signup pages not appearing for some customers

Minor Resolved View vendor source →

WorkOS experienced a minor incident on November 11, 2025 affecting AuthKit, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 05:24 PM UTC
Resolved
Nov 11, 2025, 05:42 PM UTC
Duration
18m
Detected by Pingoru
Nov 11, 2025, 05:24 PM UTC

Affected components

AuthKit

Update timeline

  1. monitoring Nov 11, 2025, 05:24 PM UTC

    A small number of customers have reported issues accessing their sign up pages. The impact is a 404 on the sign-up page for customers with only OAuth provider sign-up methods. A previous deployment has been identified as a trigger and rolled back, and we are monitoring to ensure there is no further impact.

  2. resolved Nov 11, 2025, 05:42 PM UTC

    The incident has been resolved, service has been restored for all customers.