WorkOS incident

AuthKit authentication challenge issues

Notice Resolved View vendor source →

WorkOS experienced a notice incident on November 18, 2025 affecting AuthKit, lasting 4h 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:40 PM UTC
Resolved
Nov 18, 2025, 06:26 PM UTC
Duration
4h 46m
Detected by Pingoru
Nov 18, 2025, 01:40 PM UTC

Affected components

AuthKit

Update timeline

  1. investigating Nov 18, 2025, 01:40 PM UTC

    We are investigating elevated errors in AuthKit challenges due to an upstream provider issue.

  2. monitoring Nov 18, 2025, 02:07 PM UTC

    We have implemented a mitigation for the issue and are monitoring.

  3. monitoring Nov 18, 2025, 05:18 PM UTC

    We continue to see no impact to customers, but are continuing to monitor the status of our upstream provider.

  4. resolved Nov 18, 2025, 06:26 PM UTC

    Authentication challenges in AuthKit are fully restored. We will continue monitoring.