WorkOS incident

Elevated Error Rates

Critical Resolved View vendor source →

WorkOS experienced a critical incident on December 5, 2025 affecting Dashboard and SSO and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 08:57 AM UTC
Resolved
Dec 05, 2025, 09:32 AM UTC
Duration
34m
Detected by Pingoru
Dec 05, 2025, 08:57 AM UTC

Affected components

DashboardSSOAdmin PortalDirectory SyncAudit LogsAuthKit

Update timeline

  1. investigating Dec 05, 2025, 08:57 AM UTC

    We are seeing elevated error rates across our services. We will share an update as soon as possible.

  2. monitoring Dec 05, 2025, 09:21 AM UTC

    Our upstream provider has recovered. We continue to monitor.

  3. resolved Dec 05, 2025, 09:32 AM UTC

    This incident has been resolved.