WorkOS incident

Elevated Dashboard Errors

Minor Resolved View vendor source →

WorkOS experienced a minor incident on March 27, 2026 affecting Dashboard, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2026, 09:57 PM UTC
Resolved
Mar 27, 2026, 11:15 PM UTC
Duration
1h 18m
Detected by Pingoru
Mar 27, 2026, 09:57 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Mar 27, 2026, 09:57 PM UTC

    We are investigating an issue with our Dashboard. The custom branding editor's custom CSS code editor and the JWT editor are currently not available. We will share an update as soon as possible.

  2. monitoring Mar 27, 2026, 10:03 PM UTC

    The custom branding code editor and JWT template editor functionality has been restored.

  3. resolved Mar 27, 2026, 11:15 PM UTC

    We think the impact from the issue is over.