WorkOS incident
SSO API Latency Degradation Caused by Transient Capacity Constraints
Affected components
SSOAuthKit
Update timeline
- identified Apr 20, 2026, 07:16 PM UTC
Between 14:40 and 14:53 UTC, SSO endpoints experienced increased latency and intermittent timeouts. The issue was caused by a temporary reduction in available capacity due to an underlying infrastructure event, which led to a brief period of degraded performance
- resolved Apr 20, 2026, 07:17 PM UTC
The issue has been resolved, and SSO login performance has returned to normal. We will continue to monitor closely to ensure stability.
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