WorkEasy Outage History

WorkEasy is up right now

Pingoru has recorded 18 incidents for WorkEasy: 2 in the last 12 months and 0 in the last 90 days.

Source: status.workeasysoftware.com

18incidents recorded
2last 12 months
0last 90 days
3 daystypical duration

Incidents, newest first

Minor May 28, 2026 Partial Downtime 5h 45m

Started May 28, 2026, 03:30 PM UTC· resolved May 28, 2026, 09:15 PM UTC

  1. resolved May 29, 2026, 06:14 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Notice January 6, 2026 Monitoring 6d 1h Web App, Mobile App, Platform API, Payroll Integrations and 3 more

Started Jan 06, 2026, 03:15 PM UTC· resolved Jan 12, 2026, 04:52 PM UTC

  1. investigating Jan 06, 2026, 03:15 PM UTC

    We are investigating the issue

  2. investigating Jan 06, 2026, 09:22 PM UTC

    We are continuing to investigate a system outage impacting availability. Services have not yet been restored, and our teams are actively working toward resolution. Updates will be shared every two hours, even if there is no change.

  3. investigating Jan 06, 2026, 10:42 PM UTC

    We are continuing to investigate this issue.

  4. identified Jan 07, 2026, 12:10 AM UTC

    We have identified the issue impacting availability and are actively working to resolve it. Services may remain unavailable during this time. The next planned update will be shared on January 6, 2026 at 10 pm ET.

  5. identified Jan 07, 2026, 03:04 AM UTC

    We are continuing to work on a fix for this issue.

  6. identified Jan 07, 2026, 03:05 AM UTC

    We have identified the issue impacting availability and are actively working to resolve it. Services may remain unavailable during this time. The next planned update will be shared on January 6, 2026 at 12 pm ET.

  7. identified Jan 07, 2026, 12:37 PM UTC

    We have identified the issue impacting availability and are actively working to resolve it. Services may remain unavailable during this time. The next planned update will be shared on January 7, 2026 at 10 am ET.

  8. identified Jan 07, 2026, 03:58 PM UTC

    We have identified the issue impacting availability and are actively working to resolve it. Services may remain unavailable during this time. The next planned update will be shared on January 7, 2026 at 11 am ET.

  9. identified Jan 07, 2026, 06:17 PM UTC

    We have identified the issue impacting availability and are actively working to resolve it. Services may remain unavailable during this time. The next planned update will be shared on January 7, 2026 at 3 pm ET.

  10. identified Jan 07, 2026, 07:57 PM UTC

    We have identified the issue impacting availability and are actively working to resolve it. Services may remain unavailable during this time. The next planned update will be shared on January 7, 2026 at 5 pm ET.

  11. identified Jan 07, 2026, 10:16 PM UTC

    We have identified the issue impacting availability and are actively working to resolve it. Services may remain unavailable during this time. The next planned update will be shared on January 7, 2026 at 7 pm ET.

  12. identified Jan 08, 2026, 12:11 AM UTC

    Services are being brought back online gradually and steady progress is being made. The next planned update will be shared on January 7, 2026 at 10:00 pm ET.

  13. identified Jan 08, 2026, 04:51 AM UTC

    Services are being brought back online gradually and steady progress is being made. The next planned update will be shared on January 8, 2026 at 7:00 am ET.

  14. monitoring Jan 08, 2026, 03:38 PM UTC

    Services are being brought back online gradually and steady progress is being made. The next planned update will be shared on January 8, 2026 at 12:00 pm ET.

  15. monitoring Jan 08, 2026, 05:39 PM UTC

    Services are being brought back online gradually and steady progress is being made. The next planned update will be shared on January 8, 2026 at 2:00 pm ET.

  16. monitoring Jan 08, 2026, 06:22 PM UTC

    Status: Monitoring or Degraded Performance Services are currently up and running. Some customers may experience slower performance or intermittent access due to increased traffic. Our teams are actively monitoring system performance and making adjustments to improve stability. We will continue to share updates as progress is made.

  17. monitoring Jan 08, 2026, 06:36 PM UTC

    Services are currently up and running. Some customers may experience slower performance or intermittent access due to increased traffic. Our teams are actively monitoring system performance and making adjustments to improve stability. We will continue to share updates as progress is made.

  18. monitoring Jan 08, 2026, 08:48 PM UTC

    Services are currently up and running. Some customers may experience slower performance or intermittent access due to increased traffic. Our teams are actively monitoring system performance and making adjustments to improve stability. We will continue to share updates as progress is made.

  19. monitoring Jan 08, 2026, 08:51 PM UTC

    Services are currently up and running. Some customers may experience slower performance or intermittent access due to increased traffic. Our teams are actively monitoring system performance and making adjustments to improve stability. We will continue to share updates as progress is made.

  20. monitoring Jan 08, 2026, 08:52 PM UTC

    Services are currently up and running. Some customers may experience slower performance or intermittent access due to increased traffic. Our teams are actively monitoring system performance and making adjustments to improve stability. We will continue to share updates as progress is made.

  21. monitoring Jan 09, 2026, 03:51 PM UTC

    Services are currently up and running. We are aware that some customers may see missing or delayed punches. Punches are still being captured and processed, and data is not lost. If you are missing punches, we will work with you to help restore your data as needed. If you experience issues logging in, please try clearing your browser cache, closing any open browser sessions, and logging in again: https://app.workeasysoftware.com/ We will continue to share updates as progress is made. Thank you for your patience.

  22. monitoring Jan 10, 2026, 03:14 PM UTC

    Update - Systems and services are currently up and running. We are aware that some customers may see missing or delayed punches. Our teams are actively working to address punch issues and restore any missing data. If you experience issues logging in, please try clearing your browser cache, closing any open browser sessions, and logging in again: https://app.workeasysoftware.com/ We will continue to share updates as progress is made. Thank you for your patience.

  23. monitoring Jan 10, 2026, 08:14 PM UTC

    Systems and services are currently up and running. We are aware that some customers may see missing or delayed punches. Our teams continue work to address punch issues and restore any missing data. If you experience issues logging in, please try clearing your browser cache, closing any open browser sessions, and logging in again: https://app.workeasysoftware.com/ We will continue to share updates as progress is made. Thank you for your patience.

  24. monitoring Jan 11, 2026, 03:43 PM UTC

    Systems and services are currently up and running. We are aware that some customers see missing or delayed punches. Our teams continue work to address punch issues and restore any missing data. If you experience issues logging in, please try clearing your browser cache, closing any open browser sessions, and logging in again: https://app.workeasysoftware.com/ We will continue to share updates as progress is made. Thank you for your patience.

  25. monitoring Jan 11, 2026, 11:36 PM UTC

    Systems and services are currently up and running. We are aware that some customers may see missing or delayed punches. Our teams are actively continuing work to restore missing data and address punch issues. If you experience issues logging in, please try clearing your browser cache, closing any open browser sessions, and logging in again: https://app.workeasysoftware.com/ We will continue to share updates as progress is made. Thank you for your patience.

  26. resolved Jan 12, 2026, 04:52 PM UTC

    Systems and services are operational. The issue has been addressed, and recovery efforts are complete. If you are not seeing new punches, the time clock or device may not be connected. Please restart the device to help reestablish the connection. If you continue to experience issues or notice missing data, please contact Support through your normal support channels so we can assist. This incident is now closed. We appreciate your patience while we worked to resolve this issue.

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Major September 13, 2025 Network communication issues –

Started Sep 13, 2025, 04:54 PM UTC· resolved Sep 13, 2025, 04:54 PM UTC

  1. resolved Sep 15, 2025, 06:47 PM UTC

    Database cluster unstable due to network card issues

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Major July 7, 2025 DNS Issues 1h 46m Web App, Mobile App, Platform API, Time Clocks and 4 more

Started Jul 07, 2025, 06:01 PM UTC· resolved Jul 07, 2025, 07:47 PM UTC

  1. investigating Jul 07, 2025, 06:01 PM UTC

    We are currently investigating this issue

  2. investigating Jul 07, 2025, 06:14 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 07, 2025, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 25, 2025 Identity Server Outage –

Started Mar 25, 2025, 02:21 PM UTC· resolved Mar 25, 2025, 02:21 PM UTC

  1. resolved Mar 25, 2025, 02:21 PM UTC

    The outage was caused by a misconfiguration that, under high database concurrency, led to a service crash.

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Major February 12, 2025 Partial outage 2h 1m Web App, Mobile App, Platform API, Time Clocks and 4 more

Started Feb 12, 2025, 06:02 PM UTC· resolved Feb 12, 2025, 08:03 PM UTC

  1. identified Feb 12, 2025, 06:02 PM UTC

    We are currently investigating the issue

  2. monitoring Feb 12, 2025, 06:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 12, 2025, 06:18 PM UTC

    We are continuing to monitor further issues

  4. resolved Feb 12, 2025, 08:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 31, 2024 Identity Server Manteinance 38m Web App, Mobile App, Platform API, Authentication and 4 more

Started Oct 31, 2024, 02:39 AM UTC· resolved Oct 31, 2024, 03:18 AM UTC

  1. identified Oct 31, 2024, 02:39 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 31, 2024, 02:45 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 31, 2024, 02:45 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Oct 31, 2024, 03:18 AM UTC

    This incident has been resolved.

Read the full incident report →