Wordsmith incident

Chat responses intermittent or unavailable

Minor Resolved View vendor source →

Wordsmith experienced a minor incident on February 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 12:48 PM UTC
Resolved
Feb 18, 2026, 12:48 PM UTC
Duration
—
Detected by Pingoru
Feb 18, 2026, 12:48 PM UTC

Update timeline

  1. investigating Feb 18, 2026, 11:20 AM UTC

    Status: Investigating We are currently investigating an issue where some customers may experience issues in chat responses being unavailable.

  2. monitoring Feb 18, 2026, 11:23 AM UTC

    Status: Monitoring We have identified the issue, and are now monitoring the fix.

  3. resolved Feb 18, 2026, 12:48 PM UTC

    Status: Resolved All systems are fully operational again