Wordsmith incident

Document conversion issues

Minor Resolved View vendor source →

Wordsmith experienced a minor incident on March 31, 2026 affecting Website, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 06:52 PM UTC
Resolved
Mar 31, 2026, 06:52 PM UTC
Duration
Detected by Pingoru
Mar 31, 2026, 06:52 PM UTC

Affected components

Website

Update timeline

  1. investigating Mar 31, 2026, 11:48 AM UTC

    Status: Investigating We are experiencing some issues with document conversion/export, we are investigating the issue. Affected components Website (Degraded performance)

  2. monitoring Mar 31, 2026, 02:18 PM UTC

    Status: Monitoring The issue has been identified and mitigated. We are monitoring overall system health. Affected components Website (Operational)

  3. resolved Mar 31, 2026, 06:52 PM UTC

    Status: Resolved The issue has been resolved Affected components Website (Operational)