Wordsmith incident

Errors loading app.wordsmith.ai website

Minor Resolved View vendor source →

Wordsmith experienced a minor incident on April 2, 2026 affecting Website and Word Add-in, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 10:34 AM UTC
Resolved
Apr 02, 2026, 10:34 AM UTC
Duration
Detected by Pingoru
Apr 02, 2026, 10:34 AM UTC

Affected components

WebsiteWord Add-in

Update timeline

  1. investigating Apr 02, 2026, 09:04 AM UTC

    Status: Investigating Some customers are experiencing issues loading Wordsmith website. We are investigating the issue Affected components Website (Partial outage) Word Add-in (Partial outage)

  2. monitoring Apr 02, 2026, 09:21 AM UTC

    Status: Monitoring The issue has been resolved, we are monitoring system health Affected components Website (Operational) Word Add-in (Operational)

  3. resolved Apr 02, 2026, 10:34 AM UTC

    Status: Resolved Service working normally now. Affected components Website (Operational) Word Add-in (Operational)