Wordsmith experienced a minor incident on June 1, 2026 affecting API and Email and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 31, 2026, 12:03 PM UTC
Status: Investigating Some of our customers experiencing issues running inferences, we are investigating the root cause Affected components Slack App (Degraded performance) Website (Degraded performance) Word Add-in (Degraded performance) API (Degraded performance) Email (Degraded performance)
- monitoring May 31, 2026, 03:08 PM UTC
Status: Monitoring A fix has been implemented and we are monitoring its effects. Affected components Email (Operational) Slack App (Operational) Website (Operational) Word Add-in (Operational) API (Operational)
- resolved Jun 01, 2026, 11:20 AM UTC
Status: Resolved This issue is now resolved. We had an issue provisioning virtual machines for sessions, which has now been resolved. Affected components Website (Operational) Word Add-in (Operational) API (Operational) Email (Operational) Slack App (Operational)