Wordsmith incident

Wordsmith inference issues

Wordsmith is currently experiencing a major incident affecting API and Email and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 31, 2026, 12:03 PM UTC
Resolved
Ongoing
Duration
● 1h 25m
Detected by Pingoru
May 31, 2026, 12:03 PM UTC

Affected components

APIEmailWebsiteSlack AppWord Add-in

Update timeline

  1. investigating May 31, 2026, 12:03 PM UTC

    Status: Investigating Some of our customers experiencing issues running inferences, we are investigating the root cause Affected components Slack App (Degraded performance) Website (Degraded performance) Word Add-in (Degraded performance) API (Degraded performance) Email (Degraded performance)